BénéSoie is a Danish based brand with a passion for hair care and hair accessories. We hand sew all silk-bands ourselves and make a big effort in finding leftover silk to make sure our production is as sustainable as possible. Furthermore, all our hair clips are made from the plant-based material acetate which is biodegradable.
Behind BénéSoie is three generations; the person behind the brand (Benedikte), her mother (Anette) and her grandmother (Rita).
Behind the sewing machine is grandmother Rita who has been sewing throughout her whole life. Benedikte is the one designing all our hair clips while Anette sew all closures on the silk-bands by hand. When you have placed your order Benedikte and Anette are the ones to make sure your order are packed correctly and nicely.
At BénéSoie we always want to do our best to make sure our products are as sustainable as possible. This is our moral throughout the whole process all the way from finding materials, during the production and wrapping.
We know that you easily can find cheaper plastic hair clips everywhere nowadays. But we can ensure you that the quality of these hair clips and our hair clips are very different. Since plastic hair clips easily break we decided to create our clips in acetate which is made from natural fibres and is biodegradable. This makes our hair clips a lot more flexible and more comfortable to wear. Furthermore, acetate also has a way more luxurious feeling than plastic.
The main reason why we decided to produce own hair clips was that all the hair clips Benedikte used for many years kept falling out of thick hair. Most of them were also digging into her scalp making it very uncomfortable to wear even for a few hours. Therefore, we made sure that our hair clips have one of the strongest hold on the hair clip market. Our clips can hold any type of hair all day long and you barely even notice them in your hair since they are super comfortable.
So if you are looking for a more sustainable, comfortable and almost unbreakable hair clip with a unique design; then you should choose a hair clip from BénéSoie.
For the best result you should apply the silk-band in slightly damp or dry hair. As a start you divide your hair into two sections. Then you place your silk-band on top of your head and use the hair clip to clip the silk-band to the top of your head. Start on one side and twist small sections of your hair around the silk-band. After each twist you add more hair. The tighter you twist your hair around the silk-band, the tighter curls you will get. If you want looser curls you should twist your hair a bit looser.
After twisting all your hair on one side and adding an elastic band in the end, you do the same on the other side and remove the hair clip. You can either sleep with the silk-band in your hair or wear it for a few hours during the day. Since your hair is learning how to form in a new way you will get better results the more you use the silk-band.
For a tutorial please head over to our Instagram @benesoie.
For the silk-band we only use the highest quality silk. The inside of the silk-band is made of soft foam. We focus a lot on the silk-band being comfortable to sleep with which can cause some marks after having tightened the elastic bands multiple times. Note that this will not affect the result of the curls in any way.
The silk-band should last for a while depending on how often it is used. Do not wash the silk-band since this will destroy the foam and silk. When your silk-band looks overused it is time to replace it with a new one.
Shipping & Delivery
We want you to get your order as soon as possible. Therefore, we try our best to send your order within 1-3 business days after the order has been placed.
Since we sew all our silk-bands by hand after the order has been placed which is why this product may take a longer time to prepare for shipment. Therefore, all orders containing a silk-bands are send within 1-5 business days after your purchase.
Please note that we are unable to cover any return shipping costs, duties or taxes for international and domestic orders. Any international or domestic shipping fees associated with importing items are the sole responsibility of the customer and we cannot refund these costs.
At the moment we only offer shipping around Europe. Hopefully we will expand our shipping in the future.
We accept Visacard, Mastercard, Maestrocard and payment through Pay Pal.
Security is very important for us. We use the payment gateway www.pensopay.com which is a highly secure and international payment platform.
Exchanges & Returns
If you wish to return an item, please send us an e-mail with your order number and name at firstname.lastname@example.org within to weeks of receiving your product. The product must be intact and in its original packaging and must show no signs of wear. Once we have received your item, please allow 1-5 business days for your return to be processed and refund issued. For your refund to appear on your bank statement please allow up to five business days.
Please note that all silk-bands are a made-to-order product. Our silk-bands are only sewn on the receipt of a confirmed customer order. Therefore, we do not accept any returns of silk-bands.
Unfortunately it is not possible to cancel an order after it has been confirmed in our system and we have received your payment in our system.
Before shipping out our products, each item goes through a quality control to assure the quality of the product. If you believe you have received a faulty product, please e-mail us with your case including your order number and name at email@example.com and we will look into it. If your order arrives damaged or you receive the wrong product you should send us an e-mail immediately at firstname.lastname@example.org and we will do our best to help you.
If you have received an incorrect or damaged order, please email us with your case including your order number and name at email@example.com as soon as possible and we will take care of it.
No we do not require that you register to purchase from bénésoie.com.